Category: Podcast
Last updated on Sep 22, 2022
Mandy Patterson, the Senior Technical Writer at Sprout Social, joined us in this episode of Knowledgebase Ninja Podcast to share the creative side of writing technical documentation, how to analyse users’ persona, and how to adapt the perfect tone for your document. Check out all the other episodes here.
Tracy Dalton – Senior Instructor at Missouri State University
Mandy would tell her 20-year-old self to keep it creative and to use her voice. Be confident and look at the bigger picture. Your opinions and voice are valid, and they should be considered thoroughly.