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What you get with Document360

Advanced features to simple attention to detail, and everything in-between you need to build the perfect self-service knowledge base for your business.

Knowledge Base Portal


Create and manage knowledge base articles with powerful out-of-the-box documentation features.

Category Manager

Maintain your documentation effectively in a clean streamlined hierarchy-based structure.


Designed with handpicked features that will shift your writers’ focus more on content than on formatting.


Give your knowledge base the perfect look and appeal that is more in line with your brand identity.


Keep your documentation safe with defined roles, restrictions, and backups. Stop worrying about lost or corrupted data.


Helps you understand end-user engagement with your knowledge base and make data-driven decisions.


Of consumers say easy access to support and information can make them fall in love with a brand.


Of businesses estimate that effective knowledge management disciplines increase company productivity by up to 40%.


Of companies offering web or mobile self-service have seen an increase in their website traffic

10,000+ people from 80 countries building better customer experiences with Document360

  • wandera
  • quinovas
  • bennetts
  • Cxense
  • paysafe
  • fundanet
  • ozcode
  • maxbyte
  • koorong
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