Christina Comben, Author at Document360

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Knowledge Management
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Christina Comben

Author

Sep 6, 2018 - 15 Mins Read

The Biggest Drawbacks of Using Wiki as Knowledg...

Make no mistake. Wiki software is an excellent collaboration tool that allows you to find, share, and sto...

Knowledge Base Software Christina Comben

Aug 6, 2018 - 12 Mins Read

Online Knowledge Base Best Practices

Your clients prefer using an online knowledge base because they can get instant help when they need it, w...

Best Practices Christina Comben

Jul 19, 2018 - 11 Mins Read

Top 5 Uses of Best Knowledge Base Tools for Saa...

Knowledge base tools are the future of customer support. 81 percent of all customers try taking care of...

Knowledge Base Software Christina Comben

Jul 12, 2018 - 14 Mins Read

Beginners Guide to Knowledge Base Organisation ...

Just like the foundations of your office building, your knowledge base is fundamental to serving your cus...

Knowledge Base Software Christina Comben

Jul 3, 2018 - 8 Mins Read

6 Simple Steps to Build Perfect Knowledge Base ...

Clients who receive excellent customer support are four times more likely to be loyal to a brand than tho...

Knowledge Base Software Christina Comben

Jun 21, 2018 - 10 Mins Read

7 Ways to Optimize Your Knowledge Base Content ...

A knowledge base is crucial for your growth strategy. It helps you maintain interactive communication wit...

Best Practices Christina Comben

May 29, 2018 - 9 Mins Read

7 Benefits of Having a Good Knowledge Base

A customer’s interaction with your brand continues long after purchase. From the moment prospects stumb...

Knowledge Base Software Christina Comben

Document360 helps your team to create, collaborate and publish a public or internal self-service knowledge base for your software with ease.

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May 17, 2018 - 15 Mins Read

How to Write an Incredible Knowledge Base Article

The usability of your knowledge base depends on how you organize information and how clear your articles ...

Knowledge Base Software Christina Comben

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